All images on this web site are considered Special Order items. Special Order items cannot be returned unless defective, and will be exchanged for the same item only. For a return to be processed, you must contact Robert Schuffert Studios by telephone or e-mail prior to returning the item. Telephone: (256) 881-1354, e-mail: Robert@SchuffertStudios.com. To return items, ship the item prepaid and insured within 10 days of the date of invoiced shipment. Please do not mark returns as COD, as delivery will be refused. Shipping fees will not be refunded. All files are scanned for viruses prior to being placed on this web site. Robert Schuffert Studios is not responsible for any problem resulting from the download of files.

Shipping Costs are included in the item pricing. All orders are shipped via ground service. Please allow up to 10 days for delivery. If product arrives damaged, please call (256) 881-1354 immediately.